Frequently Asked Questions

Overview

PAYMENT & ORDER

We accept all major credit cards and Paypal. At this time, we do not accept cash, checks or money orders.

Yes, absolutely. We take the security of your personal and payment information very seriously. Our website uses industry-standard encryption technology to ensure that your data is protected and transmitted securely.

Once an order has been placed, it may not be possible to change or cancel it, as our fulfillment process begins immediately to ensure prompt delivery. However, if you need to make any changes or cancel your order, please contact us as soon as possible, and we'll do our best to accommodate your request.

SHIPPING

We offer a range of shipping options to accommodate different preferences and delivery needs. These options may include standard shipping, expedited shipping, and express shipping, depending on your location and the products you've ordered.

Delivery times can vary depending on factors such as your location, the shipping method selected, and product availability. Once your order has been processed and shipped, you will receive a shipping confirmation email with tracking information so you can monitor the progress of your delivery.

General FAQ's

Absolutely! Many of our products are designed specifically to target common issues like neck stiffness and muscle tension. From ergonomic pillows to cervical traction devices, we offer a variety of solutions to help alleviate discomfort and promote relaxation.

Results may vary depending on the individual and the severity of the condition. Some customers experience immediate relief, while others may notice gradual improvement over time with consistent use. We recommend giving our products a chance to work their magic and adjusting your routine as needed for optimal results.

While our products are designed to promote neck health and provide relief from common issues, we always recommend consulting with a healthcare professional before introducing any new products, especially if you have a pre-existing medical condition. Your doctor can provide personalized guidance based on your specific needs and circumstances.

Still have questions?